Services for Faculty & Staff

Services for Faculty & Staff:

Technical Support

• Support by phone or in person from 8 am to 5 pm, Monday - Friday (540-375-2225, Trexler Hall room 369). Submit a ticket requesting support anytime using our new webpage by going to support.roanoke.edu (when prompted log in using your MyRoanoke username/password)

Online Services

• Networked e-mail & calendaring, network drives for file storage, and personal web space
• Wired and wireless high speed networking and internet connection throughout academic buildings
• MyRoanoke portal including Outlook Web Access, Inquire, Maroon Card, WebAdvisor and more
• Blackboard courses, organizations and clubs, plagiarism detection, online storage space, wikis, blogs, and portfolios
• VPN & Remote desktop access to your computer from off-campus
• LogMeIn access to your computer from off-campus
• Online tutorial for Roanoke College Team Sites

Instructional Technology Services

• Instructional Technology Resource Center for video production and other services
• Technology classroom support
• Instructional Technology support

Telephone Services

• Voicemail, telephones and long distance calling cards
• Cellphone and Smartphone support and Services

Printshop Services

• Black/white and color printing/scanning/copying services in Fintel Library and in the Print Shop. Black/white and color printing available in all labs on campus
• Large format, banner, and mass printing available in the Print Shop

Discounts on Computer Hardware and Software

• Discounts on Work-From-Home media for Microsoft Windows upgrades and Microsoft Office
  • Full instructions for download available here.
• Discounts on hardware, software and accessories from JourneyEd
• Discounts from HP Computer and Apple Computer