Services for Staff

Services for Staff:

Technical Support

  • Support by phone or in person from 8 am to 5 pm, Monday - Friday (540-375-2225, Trexler 369). Submit a ticket requesting support anytime using our new webpage by going to support.roanoke.edu (when prompted, log in using your MyRoanoke username/password).

Online Services

  • Networked email & calendaring, network drives for file storage and personal web space
  • Wired and wireless high speed networking and internet connection throughout academic buildings
  • MyRoanoke portal including Outlook Web Access, Inquire, Maroon Card, WebAdvisor and more
  • Blackboard courses, organizations and clubs, plagiarism detection, online storage space, wikis, blogs and portfolios
  • VPN & Remote desktop access to your computer from off-campus
  • LogMeIn access to your computer from off-campus
  • Online tutorial for Roanoke College Team Sites

Instructional Technology Services

Telephone Services

  • Voicemail, telephones and long distance calling cards
  • Cellphone and Smartphone support and Services

Printshop Services

  • Black & white and color printing/scanning/copying services in Fintel Library and in the Print Shop. Black & white and color printing available in all labs on campus
  • Large format, banner and mass printing available in the Print Shop

Discounts on Computer Hardware and Software

 

Service Updates

Server Status

Check the status of major services and servers.

IT Alerts

Get realtime information on reported outages.

Report Outage

Recommended Laptops

Apple Computers

Shop Apple

HP Computers

Shop HP