• Laptops/Desktops purchased with departmental or grant funds through Information Technology assistance
    • Laptop/Desktop will not be part of the Information Technology replacement cycle
    • Information Technology will place an RC Inventory tag on the equipment
    • Information Technology will provide hardware and software support for the laptop/desktop
  • Laptops/Desktops purchased with departmental or grant funds without Information Technology assistance
    • Laptop/Desktop will not be part of the Information Technology replacement cycle
    • Information Technology will provide assistance for connecting the device to wireless
    • Information Technology will load software licensed by the college
    • Information Technology will not provide hardware support or warranty work
    • Information Technology will not provide virus/spyware removal assistance
  • Printers purchased with departmental or grant funds through Information Technology assistance
    • Information Technology will perform a needs assessment and educate the user on the "extra" expenses of a desk printer
    • If proceed with purchase, Information Technology will assume support of the printer purchased through IT recommendation
    • Information Technology will network the printer if necessary
  • Printers purchased with departmental or grant funds without Information Technology assistance
    • Information Technology will not support this printer
    • Information Technology will not network this printer
    • Information Technology will give a courtesy visit for initial set-up or when simple issues are encountered with the printer (such as a paper jam)