Services for Students

Technical Support

• Phone in and drop off computer support from 8 am to 5 pm, Monday - Friday (375-2225, Trexler Hall room 369). Submit a ticket online anytime at support.roanoke.edu (when prompted log in using your MyRoanoke username/password)

Online Services

• Network e-mail and calendaring, storage, wiki's, blogs and more
• Help setting up e-mail on your computer - Windows or Mac
• MyRoanoke portal single sign on including Inquire, WebAdvisor, and your Maroon Card. Follow the provided link to your Outlook E-mail Web Access
• Inquire courses, organizations and clubs, online storage space, wikis and blogs, and portfolios
• Wired and wireless high speed networking and internet connections throughout academic buildings
• For legal downloading sources - EDUCAUSE

Physical and Virtual Computer Labs

• Computer labs with free printing for up to $50 per academic year
• Remote access to lab computers through the Roanoke College Remote Computing software
• Instructional Technology Resource Center for video production and other services

Free and Discounted Hardware and Software

• No-cost downloads of Microsoft Office Professional for PC or Mac, Windows 7, and Microsoft Security Essentials (Anti-Virus)
  • Full instructions for the Office and Windows download are available here.
• Discounts and pre-configured computer systems
• Black & white and color printing, copying and scanning services in Fintel Library and the Print Shop. Black & white and color printing available in all Labs on campus

Printshop Services

• Large format, banner, and mass printing available in the Print Shop

Phone & Cable TV Services

• Residence hall in-room cable TV and wireless network
• Direct network connection in residence hall rooms upon request. 
• Request a VOIP phone for your room ($250 deposit required)
• Help setting up e-mail on your Apple iOS Device.
• Help setting up e-mail on your other mobile phone (Android, Blackberry or smartphone).