Telephone and Voicemail

How do I Access my Voicemail:

On your phone, find the "Message" button and press it.
Enter your current Passcode and press "#". (If you forgot your Passcode, contact the Roanoke Helpdesk)
Now, press "1"

How do I Access my Voicemail from someone else's phone on campus:

On a phone, find the "Message" button and press it.
Press "*" and enter your extension number followed by a "#"
Enter your current Passcode and press "#". (If you forgot your Passcode, contact the Roanoke Helpdesk)
Now, press "1"

How do I change my No-Answer Greeting:

On your phone, find the "Message" button and press it.
Enter your current Passcode and press "#". (If you forgot your Passcode, contact the Roanoke Helpdesk)
Now, press "1" then "3".
Lastly, press "1" to record a greeting or "2" to hear what the greeting currently is set to. If you would like to restore the voicemail greeting to the default, press "3".

How do I get my Name on my Greeting:

On your phone, find the "Message" button and press it.
Enter your current Passcode and press "#". (If you forgot your Passcode, contact the Roanoke Helpdesk)
Now, press "3" then "1"
Lastly, press "1" to record a greeting or "2" to hear what the greeting currently is set to.

How do I change my Passcode (PIN):

On your phone, find the "Message" button and press it.
Enter your current Passcode and press "#". (If you forgot your Passcode, contact the Roanoke Helpdesk)
Note: The default pin is "0807"
Press "8" (Change Passcode)
Enter a new Passcode and press "#".
Enter the same new Passcode and press "#" again.

How do I setup Call Forwarding:

How do I transfer a call:

While you are on call with someone, look at the phone and find a button labeled "Transfer"
Press "Transfer" and enter the extension or number that you want your caller to transfer to
After first ring press "Transfer" again, then hang up

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